PICK UP
EXPECTATIONS

Thank you very much for choosing Georgia Furniture Mart. The following guidelines make it possible for us to ensure your satisfaction and our ability to continue offering the nation’s lowest prices and strongest values on home furnishings.

Pickups are processed on a first come, first serve basis. Average pickup time is 20-30 minutes (This time also varies based on piece count)

Product does NOT come assembled. You may purchase assembly for $6 per piece. Please allow additional time for assembly.

The person listed on the invoice MUST be present. If a third party is picking up, the person listed on the invoice must notify Georgia Furniture Mart before pickup.

Please bring a valid form of ID (state issued or passport). Please note that akk identification will be scanned for authenticity and security measures.

Please inspect merchandise for damages before leaving. You are required to sign a waiver removing Georgia Furniture Mart of liability of any damage to the furniture once is leaves the loading dock.

Please make sure you have all pieces and hardware. If you cannot find it, ask for assistance. If pieces/hardware are missing, you will have to return to the warehouse.

Please note that if your pickup product is in need of a service or a warranty claim, you will be responsible for transportation of the product back to the warehouse to receive service. If you would  like a technician to come to your home, an appointment can be made for a service fee of $79.00

Please make sure you bring an appropriately sized truck/vehicle for pick-up

DELIVERY
EXPECTATIONS

Thank you very much for choosing Georgia Furniture Mart. The following guidelines make it possible for us to ensure your satisfaction and our ability to continue offering the nation’s lowest prices and strongest values on home furnishings.

We cannot promise specific delivery times in order to maintain 100% customer satisfaction .

You will receive a call the day before or the morning of your delivery. This call will provide you with a 3 hour time window of when to expect your home delivery.

You will receive a second call when our delivery team is 30 minutes to 1 hour away from arrival.

If our driver arrives at your home and no one is there to accept delivery, We will be happy to reschedule, however, it will be necessary for us to collect another delivery fee before the delivery can be made.

Please make sure your room is clear and ready for delivery.

PLease note we cannot move existing furniture, nor can we remove any existing furniture from your home, including mattresses.

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